WELL Health Stories

Circle and CRH prioritize patient safety and quality of care

Circle Medical and CRH Medical have demonstrated their commitment to providing safe, high-quality healthcare services to their patients. Circle Medical, for example, has implemented six quality metrics that are reviewed monthly for ways to improve.

Circle Medical has also implemented a control mechanism in which a percentage of provider charts are reviewed by an internal quality committee through a peer review process, which translates to better care for patients.

CRH Medical emphasizes quality management and continuous improvement through its ISO-certified O’Regan System and a Quality Management Council, which is responsible for monitoring patient safety and quality improvement initiatives. Any reportable or sentinel events are promptly escalated to the corporate medical director and senior operations leadership for root cause analysis and proactive measures to prevent reoccurrence.

Discover more about how Circle and CRH prioritize patient safety and quality of care by downloading our 2022 ESG Report.